Teach your phone new tricks – Google Voice enhances the existing capabilities of your phone, regardless of which phone or carrier you have – for free. In my view, Google Voice is the 2nd most useful product offered from a set of Google apps. Here’s why.
What is Google Voice
Google Voice gives you one number for all your phones, voicemail as easy as email, free US long distance, low rates on international calls, and many calling features like transcripts, call blocking, call screening, conference calling, SMS, and more. Google Voice allows me to select any of my phones (fixed line and/or mobile) to connect me with the caller.
What features work for me
- One Number – I have set up a nice network of phones with virtual telephone numbers closest to me for Google Voice to call. So I am no longer limited by a handset or carrier and I can always give just the 1 number to people.
- Online voicemail – Should I miss a call or choose to not accept a call Google Voice will divert the user to my online voicemail (which can be customized to each caller) and record it. No big deal here right. But here is where it gets better. I also receive via email and SMS a transcribed version of the voice mail and if I log in to Google Voice there it is again, the transcribed version.
- Call screening – Everytime someone calls me on my Google Voice you go through my virtual secretary who asks you your name and then tries to connect with me. I can choose to decline the call if I’m busy or am getting spammed and it goes directly to my voicemail.
- Do not call block – In Google Voice online interface I can “Block” callers from ever calling me again. This is great since in Australia we have the “Do Not Call Register”. A government ran website protects individuals privacy by stopping certain telemarketing calls to fixed line and mobile telephone numbers. In the USA (as far as I’m aware) there is nothing like this. This is where Google Voice helps.
Protecting my privacy
This means that I can still keep my fixed land line and mobile (cell) numbers but now I give out my Google Voice number to people I meet at meetups, real estate agents, car dealers etc… if one of them abuses my number or passes it to a telemarketing agency I just block them in Google Voice and Google Voice will no longer connect me with those callers. Simple.
Also, since there is a screening feature which allows Google Voice to 1st call me and ask me whether I want to speak with the individual trying to connect with me I always know who is calling me before I say g’day. Should I wish not to speak to them, Google Voice will tell the caller I am not available and they can leave a message for me. Talk about a personal assistant!
When Google Voice launched into Beta I was one of the lucky few American’s to get access to it. Google also gave out a bunch of free 25 business cards with the Google Voice number. Since then I have paid to have a lot more printed since I love the simplicity of these cards and the fact that I can hand these to people I meet.