My company IQBoxy now has a new name Veryfi

IQBoxy was born out of our need to better understand the movement of our money so that we could gauge the pulse of our financial position.

Dmitry and I are immigrants. Born in Eastern Europe, we grew up during the communist era in poverty. Staying on top of our finances was chiseled into us. That was the only way to survive in such turbulent times. We were fortunate enough to migrate to the west. In 2009 we met at Coupons Inc, in the US, where we helped households save money by printing coupons (money). We also learnt what it takes to go from a startup to an IPO Unicorn.

Working in Silicon Valley allowed us to tap into a pool of new knowledge. Seeing the world grow up and change for the better. A lot was happening but the basics of money management remained constant. Whether it’s business or personal, the same advice applies. Pay yourself 1st. Then stay on top of your finances by keeping a ledger of your financial activity.

How IQBoxy started

When Dmitry and I started IQBoxy in Silicon Valley, we began automating the expense side of the equation. I still remember when Dmitry and I sat sipping coffee at Philz’ in Palo Alto brainstorming what to call our new venture. We decided on IQBoxy after the idea of an intelligent box to throw receipts into. The reinvention of the traditional shoebox often used by business minded folks to retain their receipts for Uncle Sam (aka Tax office).

Ernest (me) and Dmitry at YCombinator in 2017. Veryfi is part of the YC W17 cohort.

More time to spend enjoying life

We all want more time with our family, friends and experiences. Yet we are are becoming more and more time poor. Running a business as a self-employed or with a team has its perks but also comes with a burden. Accounting. Specifically the Bookkeeping part; to meet tax obligations and to stay on top of our finances.

Then there’s the recording of business deductions (purchases) to maximize our income. Categorizing and reconciling financial transactions so that our accountant can communicate it to the tax office. It is a burden that robs us of time we should be focused on our business or spending with our family/friends.

All of a sudden the vision of a flexible nature of being self-employed or running your own business is being buried in excel balancing the numbers and shuffling paperwork.

Automation to the rescue

Automation at most companies is smoke & mirrors, using human labor – the famous mechanical turks ie. Expensify. A man behind the curtain approach (Wizard of OZ like). An ephemeral labor at the risk of your privacy. We believe this is not good enough.

What if we could outsource it to machines who have no interest in social engineering (using the knowledge they gauge to gain access to your bank through psychological manipulation). Now that’s something worth celebrating.

Hello Veryfi

With this in mind, we locked ourselves up in a room and brainstormed. Few days later we emerged. We used a mind mapping process to flesh out what the new name should convey. Everything from financial focus to innovation to very fast to trust.

Veryfi mind map

Trust and Privacy are at the core of the Veryfi product. Veryfi is a secure, HIPAA compliant service you can trust to automate your tax obligations. From collection of receipts & invoices, to categorization and reconciliation of your financial documents to bank statements.

If you need your CPA to access this data anywhere at anytime, then Veryfi does this in a breeze. All while maintaining the highest security standards. From HIPAA compliance for healthcare companies to EU Data Protection in Europe which take effect in 2018. Privacy is, and should be, on top of every company’s agenda. No compromises.

A Bookkeeper in your Pocket

As we grew and users turned into customers, we realized we needed to move beyond just expense management. Bookkeeping is more than expense management. So we integrated with our friends at Rippling to bring payroll and employee on-boarding into the ecosystem. Then we brought further integrations with cloud accounting providers, like our friends at Sage.

Yet we carried a small burden on our shoulders which clouded our business. Are we just an expense company? Nope. Are we a cloud document storage company. Definitely not. Then what are we?

The image we sent to the marketplace through the IQBoxy name was more confusing than helpful. We realized we needed a name that would send the right message about our vision and product. A name that would give justice to our core mission and our roots of providing innovative & fresh financial solutions for the self-employed & small business owners that they could trust.

Say hello to Veryfi

Veryfi is about empowering the future workforce with modern AI-first-mobile software. Software that is delightful to use anywhere in the world with or without an internet connection. No barriers. Geographic or financial. Everyone should have a bookkeeper in their pocket.

To learn more visit https://www.veryfi.com/

Originally published at www.veryfi.com on December 4, 2017.

IQBOXY is machine powered bookkeeping for your business

IQBOXY was started by 2 software engineers with a common main point — outsourcing the health of our company’s bookkeeping to cheap labor was slow, led to more accounting errors and exposed personal financial information to preying eyes.

Along the way we were also inspired by John D. Rockefeller and his most sacred relic, Ledger A. He kept a detailed record of his receipts and expenditures so he could always know the health of his business and life.

“No less than his business life, Rockefeller’s private life was ruled by bookkeeping entries. Since he found numbers so clean and soothing in their simplicity, he applied the business principles…to his own personal economy. When he started working in September 1855, he paid a dime for a small red book, anointed Ledger A, in which he minutely recorded his receipts and expenditures. Many of his young contemporaries kept such record books but seldom with such exacting care. For the remainder of his life, Rockefeller treated Ledger A as his most sacred relic.”

~ (Chernow, Ron (2007–12–18). Titan: The Life of John D. Rockefeller, Sr. (Kindle Locations 1321–1325). Knopf Doubleday Publishing Group. Kindle Edition.)

It is 2017 and we believe that we needed to own the pulse of our business and that machines could do a far better job than a human behind a spreadsheet in the cloud.
Enter IQBOXY — machine powered end-to-end bookkeeping. With 0 (zero) human intervention.

Ernest Semerda & Dmitry Birulia hacking at Y Combinator (W17 — https://www.iqboxy.com)

IQBOXY Lessons

Here are a few lessons from our journey building IQBOXY during the Y Combinator (YC) W17 — Winter program.

(A) How we figured out at IQBOXY how much to charge our customers

When we launched, customers questioned our FREE model.

“what’s the catch? why is it free?”.

So we said, “ok, how about we charge you”. And so we did and peace was restored in the kingdom. We used Stripe to process all our subscriptions — honestly don’t waste your time with anything else. Stripe is so simple to setup and get going.

Lesson: some products customers expect to pay for. Especially when it deals with their financial records. So research your market and find a spot that’s competitive. Never get into a price war since the strongest financially always wins (MBA 101).

During the YC W17 program, Dalton Caldwell (a YC Partner) encouraged us to experiment with pricing. If you are a software engineer, you know this is fast to do — ahh the power of being able to hack something yourself really fast without the need for any fancy tools. Our KPI was revenue so we used Stripe to monitor the outcome of introducing randomly rotating pricing pages. You can also achieve this in JavaScript (the crude way) or do it on the server side using Python / Django templates. But if you knew that this is the cost of renting a server for your company, then you bet you’d tread carefully. Then watch your Stripe subscriptions and compare to previous historical subscription data. The goal is to find a sweet spot where the change in pricing is positive or neutral.

Here is what we settled on (IQBOXY plans): https://www.iqboxy.com/business/#pricing

(B) What metrics are important to IQBOXY and why

Our KPI has always been MRR (Monthly Recurring Revenue). Apart from being at the root of business fundamentals it is also a good indicator whether your customers love your product. This also decides if you can scour for your customer in your customer base, which you might have had invested heavily in, after researching from places like https://www.salesforce.com/hub/crm/zendesk-crm-competition/ about maintaining all customer transactions.

It’s easy to give away product for free. Anyone can do this in today’s digital distribution market. It is a lot harder to sell. Turning a user into a paying customer requires hard work to perfect product market fit.

  • The product has to be of quality,
  • The product has to solve a pain point and
  • The product has to add enough value that your users love it.

Apart from being at the root of business fundamentals it is also a good indicator whether your customers love your product or simply using it as a temporary swap in for the more expensive one. And whether you own a small or large business, working with a merchant service provider to make it easier for you to set up payments is a move you should seriously consider. Streamline your payment processes with the advanced technology of Elavon merchant services.

(C) How do you balance trying new customer acquisition strategies and doubling down on ones which are working?

We followed the actionable framework and advice of Gabriel Weinberg in his famous book “Traction: A Startup Guide to Getting Customers”.

The book covers every possible marketing channel you can use to get traction, and shows you which channels will be your key to growth. You need to be organized and fastidious in measuring each channel. Then once you see 1 or 2 channels working, milk them.

Observe your Metrics

Finally, make it a ritual (a good habit) to review your business metrics daily. At first, most of it will be numbers and a bit chaotic. But over time your brain develops this beautiful connection and insights will appear.

Hiring one of the top seo companies in toronto will help your business to entice prospective customers who are currently looking for the products or services that you provide. As a result, you will get higher returns than what you had actually invested, and will have a better foundation for building a brand. Furthermore, the results you achieve from professional SEO services are permanent and will benefit your business for many years.

Quick hack: To kick start this habit, create a new Chrome User called “Metrics”. Set Chrome to “Always open previous tabs” (located in Chrome > Settings). For each tab, open the sites you use to measure your business. For example:

Tab 1 — Stripe dashboard to measure Revenue KPI,
Tab 2 — Google Adwords to measure your Campaign Strategy,
Tab 3 — Google Analytics to measure Web User Engagement or Blog performance,
Tab 4— Google Firebase to measure mobile User Engagement and catch errors,
Tab 5 — SensorTower to watch Customer Feedback and App performance,
and so on… you get the drift. Make this a habit! Otherwise you will never do this.

(D) Tips for driving mobile conversions

Today (2017) this is harder and slower than in 2012. But there are ways. And these methods require patience and persistence.

We started mobile first and did ASO (app store optimization) with the help of SensorTower. Initially it moved the needle slightly so but nothing like the early days of iTunes when the app market for keywords wasn’t so crowded.

Word of mouth ended up being the strongest driver for us. Our early users love the product and kept on spreading it to their friends and colleagues. A mobile bottom up approach is truly the most powerful form.

We ended up creating a communication strategy around this and would reach out to our users asking for reviews and comments on iTunes. Positive reviews & comments moved the needle the most on iTunes. This started to push our app position into a more visible spectrum. More downloads, more love, more ratings and more visibility — recursive circle.

~ Ernest & Dmitry
IQBOXY Cofounders
Y Combinator W17 cohort

Thanks to Alexander Strunkin (Deako YC W16), Urszula Semerda, Olia Birulia and Andrzej Bakonski for reading drafts of this.

This post was 1st published on March 20th on Medium under YC Stripe Publication: https://medium.com/yc-stripe/iqboxy-is-machine-powered-bookkeeping-for-your-business-f7c9af314866